Privacy Policy

Effective Date: August 5, 2025

RC Air Conditioning & Heating (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://rc-airconditioning.com or contact us by phone, email, or in person.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address

  • Service Information: Details related to HVAC service requests, including property type, equipment specifications, and appointment preferences

  • Website Usage Data: IP address, browser type, pages visited, and time spent on the site (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide HVAC services

  • Schedule appointments and deliver invoices

  • Improve our website and customer service

  • Send reminders, updates, and promotional offers (with your consent)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

  • Service providers assisting in operations (e.g., scheduling software or email platforms)

  • Legal authorities, if required to comply with laws or protect our rights

4. Cookies and Analytics

Our website may use cookies and third-party tools (like Google Analytics) to understand user behavior and improve performance. These cookies do not collect personally identifiable information.

You can adjust your browser settings to refuse cookies.

5. Your Rights Under California Law (CCPA)

If you are a California resident, you have the right to:

  • Request access to the personal information we hold about you

  • Request deletion of your personal data

  • Opt out of any “sale” of personal information (we do not sell data)

  • Designate an authorized agent to make these requests on your behalf

To exercise your rights, please call (909) 566-2471 or email us using the contact form on our website.

6. Data Security

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

RC Air Conditioning & Heating
📍 8327 Orange St
Rancho Cucamonga, CA 91701
📞 Phone: (909) 566-2471
📧 Email: Please use our contact form